What Exactly Does a Computer Doctor Do?

If you experience a multitude of issues with your computer at work, you will need to contact a “computer doctor” for help. Also referred to as an IT specialist or a computer specialist, a computer doctor works on all aspects of a computer’s functions, including its software settings and its hardware. A computer doctor is a technician who will work in a variety of environments, which include schools, homes, businesses and government offices. These entities all have a need for computer services, to ensure their staff or family members are able to use the internet and various software as needed.

Keeping computers in good working condition is one of the main components of a computer doctor’s job. The technicians typically set up new systems in corporate settings, and they are also responsible for teaching new employees how to use these systems for work purposes. Here is a list of common computer doctor responsibilities.

Computer doctor working on motherboardNetwork Maintenance

Computers that are networked are connected to other machines, either physically or through the internet. Machines connected to each other in more limited capacities usually make up what is called an “intranet,” which is a closed network within an organization. With an intranet, users can quickly message or share information with each other in a way that cannot be seen by anyone outside the organization.

A good computer technician can help, with it be by establishing intranet connections, or connecting computers to the internet. Computer doctors will also make sure all connections between computers and networks are secure. Safety measures that are taken by computer doctors to keep these connections secure include setting up passwords, configuring firewalls, and setting up data protection programs that will keep proprietary information from being distributed or hacked in any way.

Customer Service Skills

Computer doctors are generally sociable people who can easily communicate with customers. They often work for software vendors, computer manufacturers, and third-party services. As a result, they make house calls to help users who have issues with malfunctioning computers, viruses or software trouble. Computer doctors know that although many people use computers every day, they may have limited knowledge on computer technology.

General customer service skills mainly involve computer doctors walking customers through a list of potential problems that are affecting their computers. This may be either in person, by phone or through online communication. Customer service provided by computer doctors can be as simple as them giving customers detailed information on the health of a laptop battery, or tips on how to detect spam emails. Many computer specialists will share this information on their websites.

Hardware and Software Repairs

When computer hardware or software isn’t working correctly, a computer doctor can run a diagnosis to identify the problem. This can involve anything from running diagnostic programs to literally taking apart the computer to inspect the hardware.

Computer doctors can also build and assemble new personal computers and servers from scratch. Oftentimes, they replace older machines that are obsolete for an organization’s work environment.

Spilled drink on computer keyboardVarious Work Settings For Computer Doctors

Since computer support services are necessary in many different environments, computer doctors can work in various industries. Private organizations are preferable for these technicians. However, you will also see computer doctors in retail stores that sell computers, devices and software. These technicians will often work in sales, helping customers find the products they need.

Some computer doctors prefer the convenience of having their own home office to work from. For technicians who are just starting their careers, having their own home offices can be beneficial.

Computer doctors are also successful working in corporate offices. They will most likely work for businesses, agencies or organizations that require consistent upkeep of their computers, network and security systems. These technicians will provide support services either within a specific department or they will work throughout all facets of the organization.

How Much Do Computer Doctors Make?

According to the U.S. Department of Labor’s Bureau of Labor Statistics, the median annual wage for computer network support specialists was $63,460 as of May 2019. The median annual wage for computer user support specialists was $52,270. This means that at least 50% of Computer doctors earned more than these amounts. PayScale.com revealed a connection between salary and job experience for computer specialists through a survey. Specialists with zero to five years of experience made a $32,000 average annual salary. Specialists with five to ten years of experience made an average annual salary of $36.000. Whereas specialists with 10 to 20 years of experience made $41,000, and specialists with over 20 years of experience made $49,000.

Replacing hardwareRequired Training, Education and Certification

Computer doctors don’t have to take one specific path to get the sufficient training they need. They come from a wide variety of backgrounds. Common education includes vocational or academic programs, completing an apprenticeship or obtaining professional certification. Most occupations in the Information Technology field require a university-level education.

Higher degrees typically lead to better pay and stronger potential for career advancement. It is generally preferable for computer specialists to have either a certificate or an associate’s degree as their official proof of education. At the very minimum, they must have a high school diploma as is the case with most technicians.

Having a professional certification is extremely useful in finding a tech industry job. Consequently, most employers will expect some form of certification before hiring a specialist. One of the most commonly requested certifications is an A+ rating issued by CompTIA. Many computer companies, along with CompTIA, offer certification.

Occupations Similar to Computer Doctors

Most computer doctors don’t just jump into computer support on day one. They most likely come from many different backgrounds, having past occupations that are very similar to computer support. These occupations include computer programmers, computer systems analysts, database administrators, computer network architects and web developers. Thus, developing a broad understanding of how computers work from different occupations is a great benefit for computer doctors.

Should You Find a Computer Doctor?

Serving as help-desk technicians from the moment you contact them, computer doctors are the people you turn to for help regarding computer problems. They pay attention to what customers describe when discussing problems. Additionally, they accurately diagnose what the real problem is by asking a series of questions. Computer doctors methodically repair computer equipment and related devices, and they train users to work with new hardware and software. If you need your computer fixed as quickly as possible, contacting a computer doctor should be one of the first things to consider.

Computer Upgrades: What Are Your Options?

Whether you use your PC for work, hobbies, or leisurely checking email and browsing the web, nothing is more annoying than waiting on files and crashing programs. If you think your only option is to throw out your computer and buy a new one, wait! There’s another way – computer upgrades!

You can save yourself hundreds of dollars (and the headache of using a slow computer) by doing some computer upgrades for its components instead. In this article, we’ll go over the various upgrades you can perform on your computer, to help it maintain peak performance. We’ll go over the physical, software, and hardware tasks and enhancements that can be done to extend the life of your PC.

Physical and Software Tasks

Let’s start with the easy stuff first. Before you research and purchase new PC components, give your computer a quick upgrade and inspection. After you’ve cleaned your hardware, turn your attention towards cleaning up your applications.

Dusting Your PC

Dusting Your PC

An overheated PC is not a happy PC. A notable, but overlooked contributor to an overheated PC is dust. An easy way to combat overheating is to regularly remove dust and particles from your PC.

Cleaning your PC is easier than you think, and it’s a great way to familiarize yourself with your internal components before you begin replacing them.

Pro-Tip: If your PC is not already on an elevated surface, find one for it after you’ve finished dusting. Keeping your PC on a raised surface will reduce dust build-up, and minimize your need to clean it as often.

Cleaning Up Your Software

Another easy, affordable way to improve your PC’s performance is to give your internal processes a thorough clean-out.

Improve your PC’s speed and free up memory by removing old files, disabling unnecessary background programs, and updating your software. Old files and background programs add unnecessary bloat to your memory and processors, and outdated software poses security risks. Your computer will already be in a lot better shape after clearing out the internal dust and clutter.

Hardware Computer Upgrades

There is no set schedule by which you should upgrade your hardware components. Ultimately, your schedule is up to your budget, the tasks you perform on your PC, and your satisfaction with your computer’s performance.

Upgrading your computer’s hardware is fun (think of it like building a giant Lego set), but it’s not necessary to upgrade everything at once. Take a moment to observe the issues you’re having with your PC. From there you can decide what hardware improvements you need to do. Some common signs it’s time to upgrade your computer hardware include a slow boot after powering on, crashing or freezing programs, long file loads, and poor gaming, video, or image quality. If you’re unsure of what upgrades your computer needs, contact a local reputable IT company to help you with this.

Continue reading to learn how to upgrade the relevant hardware if you experience any of the above issues on your PC.

Upgrade Computer RAM

Upgrading Your SSD

Your PC’s Solid State Drive (SSD) is a memory storage component that uses flash memory to store your computer’s data. Your SSD is responsible for loading your operating system when you start your computer, launching programs, as well as reading and writing to files. If you’re frustrated with the start-up and loading speeds of your computer, it’s probably time to replace your SSD.

Replacing your SSD may seem like a considerable upfront cost, but it’s a valuable long-term investment, given SSDs have a long life-expectancy, and the price of these technologies are steadily declining. If you have a laptop, upgrading your SSD will improve your battery life, especially if your laptop uses a Hard Disk Drive.

When replacing your SSD, you will have to reinstall your system software. If you run into trouble while attempting to do this, your local IT company will be happy to assist you with this.

Upgrading Your HDD

The Hard Disk Drive (HDD) is a manual storage device for your computer that is commonly used for backing up data. Unlike the SSD, which uses flash memory to store data, your HDD uses a set of tiny moving parts—magnets, motors, and arms—to save data. This is one of the most important computer upgrades you can do.

These days, when people talk about upgrading their HDD they’re either talking about installing a larger drive, or removing it entirely to migrate to an SSD memory system. Your decision to install a larger HDD or remove it entirely will depend on your budget and preference. HDDs are a reliable, affordable storage technology that have been in use much longer compared to SSDs.

On the other hand, HDDs are much more delicate than SSDs; they are sensitive to excess heat, dust, and handling. Compared to SSDs, they are bigger, heavier, and are slower in finding and retrieving data. And because HDDs are composed of several moving parts, they are more prone to malfunction. Lastly, HDDs consume more power than SSDs, but this is usually only a problem if your PC setup is just a laptop.

Upgrading Your RAM

Another option for computer upgrades is to consider upgrading your RAM. Your Random Access Memory (RAM) is responsible for managing application data while your computer is turned on.

It may be time to upgrade your RAM if you’re the kind of PC user that likes to have tons of tabs and programs open at once and can’t bear any slowdowns. Fortunately, increasing your RAM is a quick and simple performance boost for your PC.

In most cases, upgrading your PC’s RAM to 8GB is sufficient for everyday tasks like internet browsing and word processing. You may want to consider more RAM if you depend on your computer for video, image, and model editing.

Pro-Tip: Before you upgrade your RAM, do a quick check of background programs that may be hogging your memory—like Google Chrome.

Upgrading your GPU

Your PC’s Graphics Processing Unit (GPU), also referred to as graphics cards or video cards, is responsible for rendering videos, games, images, models, and animations. If you’re an adamant gamer, animator, or video or image editor, you need high-quality graphics. If you need to render high-quality graphics, a modern GPU is key.

The ease of replacing your GPU depends on the type of CPU your PC has. Some processors have integrated GPUs, meaning the GPU is located on the CPU. Therefore, to replace your GPU would require you to replace your CPU. When you choose this method, it’s best to separate your GPU from your CPU. If you run into issues with this process, you may want to call your local IT company for help in order to prevent damage to your processor.

Upgrading Your CPU and Motherboard

The Central Processing Unit (CPU) is the brain of your computer; it’s responsible for processing all tasks and actions performed by all of your computer’s components. The Motherboard is the spine, responsible for connecting the CPU to all of the other components.

You should rarely have to upgrade your CPU. When you do, keep in mind you will likely have to replace your motherboard to avoid compatibility issues. Fortunately, you usually don’t need to upgrade either unless one breaks, or your computer is really old. Your CPU and motherboard will rarely bottleneck your PC’s performance.

Installing a new motherboard will most likely require you to replace the rest of your components, since your existing hardware will assumedly be incompatible with your new Motherboard. This can be a complicated fix, and it is a good idea to get help from your local IT company for this.

Unless you have the time and budget for a complete PC overhaul—consider holding off on replacing your CPU and motherboard until absolutely necessary. In this scenario, you should consider if it’s worth your time and money to buy a new computer altogether. Your local IT company can give you the best advice on this matter.

Upgrading Your PSU

If you choose to do a PC rebuild, you may very well have to upgrade your Power Supply Unit (PSU), since the old PSU may not sufficiently power all of your new components.

Bonus: Upgrading Your PC’s Cooling System

It’s no secret electronics perform best under cooler conditions. This improvement caters more to PC experts and hobbyists; it is not an enhancement that will give you as dramatic performance results as upgrading your SSD or RAM.

When it comes to keeping your PC cool, there are tons of options. You can opt for a modest case fan, fans for your individual components, or a water cooling system.

Ready to Get Computer Upgrades?

As you can see, there are many things that can be done to upgrade your computer to keep it running in tip-top shape.

If you need help upgrading your PC, contact Datech. Our computer experts will be happy to assist you with any repairs or upgrades you are interested in.