Since 1998 we have helped businesses in Pensacola and Gulf Breeze area solve their IT issues both remotely and in person.
Having your own IT team readily available to provide support is important, beyond just being convenient. Waiting for someone to resolve problems leads to lost productivity which hurts profitability. It can also lead to employees who might try to fix a minor glitch themselves and turn a small issue into a major problem.
With our help desk and on-site support, you do not have to wait.
Every business needs support for their systems now and then. Having a help desk support solution gives your business and staff a single point of contact to ensure your issues are addressed quickly and effectively, so your business can continue to operate at peak efficiency.
Our proven help desk support services include easy-to-access support that will help you troubleshoot and resolve issues as they occur. Our dedicated team is ready to handle your technology concerns providing your company a single point of contact for all inquiries, requests for service, and other technical assistance.
While many IT companies can help behind the scenes to avoid disrupting your business, there are times when you need an IT technician on site. This becomes particularly evident when your employees need help or your systems need to be repaired. When your employees have IT challenges or questions, who do they reach out to? Staff usually turn to their managers, especially in small and midsize businesses. Then your managers need to track down anyone who can help, which takes them away from their own responsibilities. Meanwhile, the employees have been unable to do their work as they wait for assistance. Having a reliable help desk support team you can call will eliminate the frustrations and lost productivity. Our experienced technicians can assist your team with technical problems so they can get back to work quickly.
Network Security
Server Support and Installation
Software Troubleshooting
Data Backup
Windows Upgrades
Hardware Upgrades
Laptop Repairs
Virus and Malware Removal
Remote Support
Data Recovery
Cloud Backup
Wireless Network Support
I have been working with Dan for well over 15 years and he’s been my go-to tech guy the whole time. I am a court reporter and often working under critical deadlines, so if my system goes down, they take care of me as quick as possible. Also, Lane is knowledgeable, persistent in …correcting a problem, and an excellent field tech.”
My previous go-to IT company moved to Orlando last year. Since then, I’ve been keeping an eye out for a new local IT company in Pensacola I can use for my business. I’m happy to have recently discovered Datech and I’m super glad they are based in Pensacola and provide excellent computer repair …services at my location, when needed. Being able to come to where I’m at and work on my computer is a definite plus! I highly recommend them to anyone looking for IT services… especially computer repair. Thanks guys!”
“I would not use any other company in Pensacola for my IT and computer work. I have used these guys for 20 years now and they are excellent. Dan is always professional and Lane flat out knows how to fix any problem, the right way. These guys take pride in what they do!”
We have several restaurants on the along the Gulf coast and Datech has provided a variety of services for us for over 15 years. Truly they have helped us with everything from computers, processing, networking, critical repairs and maintenance. Additionally, their advice and suggestions on how to improve our business. …
They have always been able to help us quickly and we value them as a business partner and someone we can rely on. I would recommend their services to anyone.”
We’ve been with Datech since at least 2007. Dan and Lane have always done the best job for us and are always up-to-date on anything new. They are always prompt and get us up and running quickly. We have been extremely happy with the service they’ve provided. We highly recommend this company.
We have been using Datech for 3 years now. Lane is very knowledgeable with our dental software (Dentrix) and more so with hardware. I can call Dan anytime with questions, he’s always so nice to answer my questions or find the way to help. we are very happy with service! Highly recommended!
I’ve been a small business owner in Escambia County for over 20 years. We had a server fail over the holidays. Datech immediately sent over technicians and was able to salvage the data. Staff was extremely knowledgeable, efficient, and prompt. I would highly recommend this firm for any of your IT needs.
We have been working with Datech since we purchased Gulf Breeze Animal Hospital in 2004. Lane and Dan are true professionals and we can count on them to be current on anything that may impact us. If we have a problem or a question, they always have the correct answer. They understand the …impact of our computers/diagnostics being down and will go out of their way to make sure we are back up and running as soon as possible. We have used them over the years for everything (equipment purchases, installations, upgrades, ransomware issues, etc.) and we have never had an issue they couldn’t help us with. We would not even consider using anyone else!”
Even though I no longer live in Pensacola, Dan & Lane still provide some IT service for me. Way back when I first moved to Pensacola, in 2001, they were the first guys I called to help settle into a new data environment. They always are readily available, even to us small private individuals. And, …presented with especially head-scratching problems, Dan & Lane figure things out. Their use of remote access, even now when I live 1,000 miles away, is bar none. Datech is an excellent company, led by personable, caring and very savvy people!”
“DaTech is a terrific tech/computer service. Dan and Lane are super responsive anytime I have a problem or question. They are extremely knowledgeable and competent, and are true professionals. My business is conducted primarily remotely by computer, so it’s fair to say they definitely …help make both my professional life and my personal life safer, easier, and stress-free. Dan and Lane, you are aces.”
